Shipping and Returns

Production time varies from 2 to 7 days depending on the item being ordered.  Please remember to add this processing time onto anticipated delivery times.  

For Sassy Class Christmas stockings and plush scarves which are made in the studio, delivery times within the US and Canada range from 2 to 10 business days.  

For ALL OTHER ITEMS (excluding the Sassy Class Christmas stockings and Plush Scarves), delivery time estimates are between 10-25 Days to the following countries:

United States, Australia, Canada, France, United Kingdom, Israel, Germany, Austria, Belgium, Brazil, Switzerland, Denmark, Spain, Finland, Greece, Hungary, Ireland, Italy, Japan, Korea (South), Luxembourg, Mexico, Myanmar, Netherlands, Norway, New Zealand, Poland,  Portugal, Russian Federation, Sweden, Singapore, Turkey, Ukraine.

For delivery to other International destinations please allow up to 4 Weeks for delivery.  

It is your responsibility to provide us with the correct shipping address when you checkout. 

Returns

Within 30 days after you have received your order, if you find that you are unsatisfied with your purchases, please contact us to let us know what issues you might be having. Merchandise must be returned in the same condition as it was received and return shipping charges are non-refundable and are the full responsibility of the customer. Refunds will be made for the price of the item, excluding shipping fees.

Your satisfaction and happiness is our top priority. If an error was made on our part, we'll do what we can to fix it! Thanks for your support!